Privacy Policy

We collect information in the following ways:

• Account & contact information — name, email address, phone number, company/farm name, and billing details you provide when registering or contacting us.
• Farm & device telemetry — sensor readings (climate, feed, water, power), controller settings, flock metrics and other operational data generated by hardware connected to our platform.
• Usage data — pages visited, features used, log files, device and browser type, IP address, and similar diagnostic data.
• Cookies & similar technologies — used to keep you signed in, remember preferences and understand how the Services are used.

• Provide, operate, maintain and improve the Services.
• Monitor farm operations, generate analytics, alerts and benchmarking insights.
• Process transactions and send related information.
• Send technical notices, updates, security alerts and support messages.
• Respond to your comments, questions and customer-service requests.
• Detect, prevent and address technical issues, fraud or misuse.

We do not sell your personal information. We may share information with: service providers and sub-processors who perform services on our behalf (such as hosting, analytics and payment processing); partners you explicitly authorize; and authorities where required by law or to protect our rights. Any third parties are bound by confidentiality and data-protection obligations.

We retain personal and operational data for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements. You may request deletion of your data subject to those obligations.

We implement administrative, technical and physical safeguards designed to protect your information, including encryption in transit, access controls and audit logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access, correct or update your personal information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.

FlockSense operates in the United Kingdom and Pakistan and may process data in other countries. Where data is transferred across borders, we use appropriate safeguards consistent with applicable data-protection laws.

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date above.

If you have questions about this Privacy Policy or our data practices, contact us: